Frequently Asked Questions

RealScout Product Updates

• 3/6/24 -Auto Nurture - Popular Homes in Your Area - RADIUS update
• 3/6/24 FUBScouts - Integration Page Update

General FAQ & Workflows

• Understanding Email Opens and Industry Standards
• Sunsetting Inactive Profiles
• What is Primary Email Verification?
• Seeing a Email Deliverability Banner? Here's What It Means and What You Can Do!
• What Can I Do While I'm Waiting For MLS Approval?
• This search was automatically disabled

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Exclusives

• What are Exclusive Listings?
• How to Add Exclusive Listings to RealScout
• How to Share Exclusive Listings
• How To Control Exclusive Auto Emails
• What will my Homebuyers see?
• How to Get Started

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MLS Specific FAQs

• NWMLS Updates in RealScout
• Listing Alert Emails for Status Changes
• San Francisco MLS Updates in RealScout
• Bareis MLS - Updates in RealScout
• Which MLS Areas Does RealScout Support?

Billing / Subscription

• Moving to a New Brokerage
• How do I update my information?
• What is my billing date?
• Does my subscription auto-renew?
• How can I get a copy of my invoice(s)?
• How do I up/downgrade my subscription plan?

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Using My Account

• Dashboard Features
• How to COPY/DUPLICATE a Listing Alert
• How to share a single listing with a client
• Change Property Class to Search Rental or Leases
• Do my home buyers see the private listing agent remarks?
• Where do I go to login?

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Mobile App

• How to Invite Your Contacts to Use the RealScout Home Search App
• About RealScout Apps
• RealScout Agent Dashboard App: Home Value Alerts (ALERTS)
• RealScout Agent Mobile App Overview
• RealScout Agent Dashboard App Links
• RealScout Agent Dashboard App: How To Login

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Market Alerts

• Market Activity Alerts

Single-Page Website

• What is the purpose of the Single Page Website?
• Can I re-arrange the sections of the Single Page Website?
• Can I add more pages to the site?
• How do I change the text, or customize other parts of the Landing Page?
• I’d like to feature my listings on the Single Page Website, can I do that?
• Can I use a Single Page Website as my agent website?

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Integrations & Social Media

• Social Media Tips & Tricks
• The FUBscout experience!
• Which other technologies do you integrate with?

Reciprocal MLS Access

• GENERAL RECIPROCITY INFORMATION
• Lake Tahoe, CA & Northern Nevada
• Florida
• Bay Area MLS Reciprocity
• Southern California

TCPA Compliance FAQ

• TCPA-Related Consent Requirements

Broker Support

• Manager Tools Dashboard Overview
• Manager Tools - Agents Page
• Manager Tools - Reports Page

RealScout Pro+ Broker Upgrade Center

• New Team Account Type at Brokerages
• Pro+ Marketing & Training Resources for Brokerage Staff